Frequently Asked Questions
Find answers to frequently asked questions about our products and services.
How can I place an order?
To place an order, simply browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed.
What makes your coffee specialty grade?
All of our coffee is rated 80 point or higher by the SCA.
Is your coffee Kosher?
Yes! All of our coffee is certified kosher by Kosher Check (formerly known as BC Kosher).
What happens if I drink your coffee everyday?
It’ll add some Chutzpah to your life!
What payment methods do you accept?
We accept all major credit/debit brands including Visa, Mastercard, American Express, Discover, JCB, and UnionPay.
How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days, and delivery can take anywhere from 3-10 business days. You will receive a tracking number once your order has been shipped. Note that merchandise may come in separate packaging.
Do you offer international shipping?
No, Chutzpah Coffee Company only ships to the Contiguous United States.
What is your return policy?
Please see our return policy here.
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the courier’s website.