FREQUENTLY ASKED QUESTIONS
How can I place an order?
To place an order, simply browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed.
What happens if I drink your coffee everyday?
It’ll add some Chutzpah to your life!
What makes your coffee specialty grade?
All of our coffee is rated 80 point or higher by the SCA.
Is your coffee Kosher?
Yes! All of our coffees, flavored and decaf included, are certified kosher and pareve by Star-K. See our certificate here!
Is your coffee kosher for Passover?
Our regular unflavored coffees are 100% natural Arabica beans and are good to go for Passover. Our decaf beans (even unflavored) go through processing methods that can introduce concerns for Passover, so they aren’t considered kosher for Pesach.
How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1-4 business days, and delivery can take anywhere from 3-10 business days. You will receive a tracking number once your order has been shipped.
Our merchandise is made-to-order, and our coffee is roasted on a weekly basis for each blend. To make sure nothing in your order is delayed and ensure maximum freshness, we ship merchandise and coffee separately.
What is your return policy?
Please see our return policy here.
Do you offer international shipping?
No, Chutzpah Coffee Company only ships to the United States. We are working on ways to ship to Israel and Canada; sign up for our newsletter to be the first to know!
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the courier’s website. Note that merch and coffee will come via different tracking numbers.
What payment methods do you accept?
We accept all major credit/debit brands including Visa, Mastercard, American Express, Discover, JCB, and UnionPay.